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Helpdisk Representative
Job Title: Helpdisk Representative
Languages: English
Country: Egypt
Job Category: Information Technology
Job Type: Full Time
Description:
• Win Xp Pro. Troubleshooting
• MS Office (Word, Excel And Outlook) Troubleshooting
• Maintains Anti-virus Clients
• Maintains All Data Backup For Users
• Troubleshoots Of Network Connectivity Issues.
• Troubleshoot And Repair Desktop And Laptop Computers, Printers Issues
Qualifications:
• Strong Spoken and written English
• Strong customer focus software support In Windows
• Environment hardware support in Windows environment hardware
• Software support in LAN
• Excellent written and verbal communication skills
• Advanced customer service and problem solving skills
Experience: From 1 To 2 Years
Gender: Male
Experience: 1 - 2 Years.
Salary (L.E.): Negotiable
Job Contact E-mail: work@wasla.com
International Customer Service Representatives
Job Title: International Customer Service Representatives
Languages: Fluent English speaker with native accent
Country: Egypt
Job Category: Customer Service
Job Type: Full Time
Description:
• Calling international customers
• Build a long-term
• Relationship with the customer.
• Handling customer Inquires
Qualifications:
• Excellent English speakers.
• Faculty gradate.
• MS Office knowledge
Gender: Any
Experience: New graduate years.
Other Skills:
• Faculty gradate.
• MS Office knowledge
Compensations:
• Salary.(Very competitive) transportation.
• Meal allowance.
• Medical Insurance.
• Social Insurance.
Salary (L.E.): Negotiable
Job Contact E-mail: work@wasla.com
Customer Service Representative
Job Title: Customer Service Representative
Languages: Very good In English.
Country: Egypt
Job Category: Customer Service
Job Type: Full Time
Description:
• Handling local customer calls.
• Receive inquiries, answer them and log them on the system.
• Build a long-term relationship with the customer.
• Provide support to customers over the phone.
• Troubleshooting customer's problems.
• Surveying customer satisfaction rate.
• Proactive with customer queries in terms of follow up and escalation.
Qualifications:
• Very good in English.
• Very good communication skills.
• Able to work under pressure.
• Graduate candidates.
• Good computer knowledge.
• Able to work under rotational shifts.
Gender: Any
Experience: New graduate years.
Salary (L.E.): Negotiable
Job Contact E-mail: work@wasla.com
Recruitment Specialist
Job Title: Recruitment Specialist
Languages:
• Fluent in both written and spoken English.
• Preferred to have another languages plus English.
Country: Egypt
Job category: Human Resources
Job type: Full Time
Description:
• Responsible for phone screening.
• Organizing & planning for employment fairs.
• Responsible for conducting first and second interviews.
• Implement job descriptions and KPI.
• Searching for new sources to collect CVs.
• Responsible for preparing back up according to the hiring plan and the hiring requests.
• Responsible for down loading CVs and CVs filtration.
• Responsible for sending the new employees head count to the account manager.
• Analyzing and conducting the screening and the interviews status report and send it to
the recruitment section head.
• Conducting exit interviews report and conducting the turn over report
Qualifications:
• Faculty graduate.
• Fluent in both written and spoken English.
• From 1 to 2 years of experience in the same field department.
• Holding HR.
• Certificate is a plus.
Gender: Males only.
Experience: 1 - 2 years.
Other Skills:
• High level of communication skills
• Trained on HR training programs skills such as selecting & scanning resumes.
• Self motivated.
• Multi-tasking skills.
• Time & task management.
• High level of negotiation skills.
• Ability to work under pressure.
compensations:
• Two days off.
• Medical insurance.
• Social insurance.
• Training and development
Salary (L.E.): Negotiable
Comments: Holding HR. Certificate is a plus
Job Contact E-mail: work@wasla.com
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